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Case StudyFinance & SpendManufacturing

Automated Invoice Management at Packaging Scale

20–30%
Increase in invoice automation
80%
More discounts taken
1.5 FTE
Workload reduction
01 · The Situation

Manual AP Was Costing Discounts and Vendor Goodwill.

From milk cartons to envelopes and to-go cups, Evergreen Packaging provides durable fiber-based packaging and prides itself on being the best possible partner to customers and vendors. It needed to improve AP efficiency and visibility: reduce invoice processing time, eliminate manual data entry errors, see liability exposure on in-process invoices, cut late payments, and take advantage of cash discounts. The objective was a strategy for the lifecycle of both current finance documents and the net-new documentation a VIM implementation would create.

“SAP Invoice Management is helping our AP team to be more efficient. We now have greater visibility into the entire invoicing process, which enables our AP team to maximize discounts and make payments on time.”

Sanjay Srivastava, Director of SAP Solution Management, Evergreen Packaging Inc.
02 · What Optima Did

SAP Invoice Management Integrated With the Existing SAP ERP.

Integrated SAP Invoice Management by OpenText with the existing SAP ERP application.
Extracted invoice data with OCR, followed by validation of field formats and values to correct extraction errors.
Enabled direct invoice transfer to SAP via email, OCR, and IDoc, with automated exception handling and approval in standard SAP workflow.
Sorted validated invoices so discounted invoices are processed first.
03 · The Outcome

Timelier Payments, Fewer Lost Discounts, Lower AP Cost.

Invoice automation rose 20 to 30 percent, with 35 percent of invoices posting after validation with no further manual processing. Discounts taken increased 80 percent, AP workload fell by 1.5 FTE, and the team gained a clearer view of unposted liabilities.

Related Outcomes
Bumble Bee Foods
End-to-End Process Automation With OpenText and SAP
Metropolitan Sewer District
Automated Invoice Management for a Public Utility
The Toro Company
Eliminating Global Invoicing Obstacles