Louisville’s Metropolitan Sewer District (MSD) operates and maintains roughly 3,300 miles of sewer lines, 259 pump stations, and five regional water quality treatment centers, serving more than 250,000 homes, businesses, and industries across 385 square miles. MSD processes and pays about 2,000 invoices a month and needed a best-in-class accounts payable workflow: electronic capture of vendor invoices, three-way match against purchase order and receiving documents, an electronic approval matrix, integration with the AP module in SAP, and deposit of the final invoice in its Bentley eB document archive.
“SAP Invoice Management by OpenText is helping our AP Team to be more efficient, improve timeliness of invoice processing, and providing vendor insight and collaboration. Optima was very helpful throughout the design and implementation, providing thought leadership and best practices, which resulted in a successful project.”
Invoice automation increased by 100 percent and on-time payments rose to 95 percent. Accounts payable satisfaction doubled, personnel productivity and process efficiency improved, and accuracy rose compared with manual entry. Vendor relations improved thanks to an end-to-end digital invoice process.